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Examiners behaving badly

first_img 53SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Scott Butterfield Before I jump into the kind of behavior that warrants an article like this, I want to say that I think most Examiners are good. Over the years, I’ve been fortunate to work with many outstanding Examiners and support honest, ethical, and hard-working people at the state and federal levels. That said, there are still too many bad apples out there who need to be called out. I’m in a lot of credit union shops each year – 45 individual stops last year alone – and I see firsthand the stress examinations can cause. Most of the stress is quite normal and to be expected. There’s nothing fun about having our lives turned upside down, but it’s necessary. Exams are an essential part of our business, and we need (thorough exams) to ensure our safety, soundness, and long-term viability. For me, the problem starts when I hear nightmare examiner stories, stories that, if true (and I believe they are), are unprofessional and uncalled for. Most of the bad behavior falls into three buckets that I’ll call “the bad Bs,” and almost all occurs in smaller credit unions.BiasMember Bias. It’s a shame that at a time when credit unions are more focused on diversity, equity and inclusion, they still have to explain themselves to Examiners who display outdated bias, including statements such as,“you should quit lending to deadbeats who have credit scores less than 640.”When faced with this bias, I recommend that the credit union leader take some time to educate the examiner on credit union history and be prepared with research or examples that demonstrate that credit score alone is not a definitive factor in assessment of character.Credit unions that have been Low Income Designated (LID) by the NCUA should share the NCUA’s Supervisory Letter regarding supervision of LID credit unions. The NCUA issued the letter in 2010 and it was incorporated into Chapter 23 of the NCUA Examiner’s Manual – the chapter on LID credit unions. The guidance discusses the characteristics, benefits, and unique challenges of LID credit unions, and it further states: “Examiners should remember; however, all federal credit unions have a continuing obligation to meet the financial service needs of people of modest means…Examiners should consider these member characteristics and take them into account when they evaluate LICU loan portfolios as well as the products and services these credit unions offer.”I’ve written extensively on this topic. You can arm yourself with information from my past articles at CUinsight.com:https://www.cuinsight.com/ncua-thy-right-hand-dost-not-know-thy-left.htmlhttps://www.cuinsight.com/the-seven-myths-of-serving-lower-income-underserved-communities.htmlhttps://www.cuinsight.com/problem-members-vs-members-problems.htmlGender Bias. There are still “good old boy” Examiners who I believe treat female CEOs disrespectfully. It’s a level of disrespect I don’t believe would occur if the CEO were a male. It usually becomes obvious to me when the CEO is sharing the dialogue with the examiner. Comments such as, “I’ve told you before,” “Remember that last time you messed up,” and “We’re never going to approve that, you’ll have to wait your turn.” I admit, I wasn’t there to hear the conversation; it was shared with me in frustration. But I can tell you the effect of the comments was demeaning and were taken to mean the CEO is stupid.When I hear these of situations, I always encourage the leader to not tolerate it and to call out the behavior for what it is. I also encourage them to report this behavior to their Supervisory Examiner. Sadly, the fear of reprisal or retribution is high, and I doubt it gets reported. This is never acceptable and should not be tolerated. I believe that Supervisory Examiners will take these reports seriously. They need to be reported.BulliesThese are the Examiners who are condescending, rude, and unprofessional to credit union leaders, staff and Boards. They overstep their bounds, preying on credit union fear and lack of knowledge of their regulatory rights. These are credit unions that felt coerced into Letter of Understanding Agreements (LUAs), as they honestly thought there was no viable alternative. I’ve seen too many credit unions make agreements that I believe were not the best strategic decision for the credit union or the members they serve.I recently learned of a state examiner who was yelling at the top of his voice at a credit union leader. It’s never okay for an examiner (or anyone else) to yell at you. If they do, tell them that you expect a respectable decorum, or they can leave. Then report it to the Supervisory Examiner and demand an examiner that can professionally deal with the issues at hand. Make sure you understand the roles and responsibilities of Examiners, and your credit union’s rights. Don’t get coerced into something that is wrong or damaging for your credit union. Ask questions, and, if necessary, hire an attorney to give you sound legal advice. Also, NAFCU published an Exam Fairness Guide that is a great resource to help you navigate some exam challenges.Bad Advice I could go on all day here; I’ll try to be brief. There are so many examples of Examiners providing credit unions with advice that frankly, I don’t believe they are qualified to give. Far too many try to fit all credit unions into one-size-fits-all box. For example, they may assume that an indirect loan strategy that worked well for a credit union down the street will work for all credit unions. I also hear the opposite regarding indirect lending from Examiners, that it’s generally bad. I frequently hear recommendations to close branches or layoff people without enough thought to the reputation risk that could accompany some of those decisions. Or suggestions to CEO leaders that the credit union should just merge because there are no viable growth options for the credit union to pursue. Then there’s the specific suggestion on which shop the credit union should merge with.When I hear situations like this, I’m tempted to tell the credit union to get the Examiners “suggestion” in writing on regulator letterhead and ask the Examiner to share in the accountability if their “suggestion” does not go as planned. These situations are best mitigated through due diligence. I’m not apposed to credit unions considering Examiner suggestions. However, like anything else, they need to vet it and consider all the potential implications. Then, if they know it’s the wrong decision, they need to take a stand.Why it mattersCulture kills strategy. A culture that’s driven by extreme risk aversion, i.e. “the Examiners won’t approve,” will not end well. Examiners don’t run our businesses, we do. Unfair or discriminatory biases don’t belong in credit unions, and that includes Examiners. Don’t tolerate it. Credit union leadership in smaller credit unions is frequently a thankless job. Don’t undermine your experience and that of your team, or your quality of life by tolerating inappropriate behavior. YOU deserve better. Following bad advice, whether it comes from an Examiner or any other source could at worst cost you your charter, or at best could set your credit union back years financially. Credit unions – especially smaller ones – don’t have time or money to burn. Scott is the Principal of Your Credit Union Partner, PLLC.Your Credit Union Partner (YCUP) is a trusted advisor to the leaders of more than 100 credit unions located throughout … Web: www.yourcupartner.org Detailslast_img read more

FLEPOWPHIL-WV new officers

first_img In a memorandum circular, the Department of the Interior and Local Government announced that President Rodrigo Duterte has an authoritative announcement regarding the full implementation of the Responsible Parenthood and Reproductive Health Law and the urgency of attaining zero unmet needs for modern family planning as part of the Philippine Health Agenda, and he recognizes FLEPOWPHIL Inc. as one of the strong partners of POPCOM in achieving the goals. (With a report from PIA/PN) BACOLOD City – The Federation of the League of Population Officers and Workers (FLEPOWPHIL) in Western Visayas elected its new officers as an organization supported by the Commission on Population (POPCOM). Also, Romila Dormido, CPO of Bago City, Negros Occidental was chosen as the secretary, Mary Ann Ramos, CPO of Iloilo City, was voted as treasurer, Guimaras PPO Beneth Gabasa was selected as Public Information Officer, while Passi City PPO Belcy Dumol, Negros Occidental PPO Dr. Edmund Calaor, La Carlota CPO Marissa Cagalawan and Capiz Provincial Health Office Marimi Tormon were named as board of directors. FLEPOWPHIL-Visayas Chapter elects its new set of officers. PHILIPPINE INFORMATION AGENCY center_img The newly elected president said that his leadership will prioritize on uniting the members of the organization and the teamwork in carrying out procedures of laws and Executive Orders, in order to strengthen the program on population management towards productivity in the society, thus, improving the quality life of the Filipinos. Ernie Asoy of the Bacolod City Population Office (CPO) was voted as the President, Provincial Population Officer (PPO) Primo Ogatis was chosen as Vice President for Panay and Guimaras, and Kabankalan City Health Officer Dr. Fernando Fernandez was selected the as Vice President for Negros Occidental.last_img read more

Cricket News Imran Tahir, South Africa legspinner to quit ODIs after ICC Cricket World Cup 2019

first_img For all the Latest Sports News News, Cricket News News, Download News Nation Android and iOS Mobile Apps. highlights New Delhi: Imran Tahir has been a vital cog for South Africa in the limited overs format. The legspinner, who was born in Pakistan but migrated to South Africa, played a wonderful role in South Africa’s thumping win over Sri Lanka in the first ODI in Johannesburg. Tahir’s 3/26 underlined his value and how vital he will be for the South Africa cricket team in the upcoming ICC Cricket World Cup 2019 which will be held in England and Wales from May 30. However, in a surprise move, Tahir announced that he would retire from the ODI format after the end of the tournament but stressed that he would be available to play Twenty20 Internationals for South Africa with an eye on the 2020 World T20 which will be held in Australia. In a statement released by Cricket South Africa, Tahir spoke about his future after the end of the World Cup.”I have always wanted to play in the World Cup. I have a mutual understanding with Cricket South Africa and going forward I decided that I would finish at the World Cup, that is why I am contracted until then. After that, Cricket South Africa has allowed me to go and play around the world in various leagues but I would also love to play T20 cricket for South Africa,” Tahir said. His performance drew attention to the fact that he was not on the list of contracted players for the 2019/20 year released by Cricket South Africa last week. But he revealed on Monday that he had reached an agreement with CSA for his contract to expire at the end of July, extending his 2018/19 contract by three months.RELATEDTahir has been part of four ICC World events and he has made a mark for South Africa. He featured in the 2011 and 2015 World Cup while he also played in the 2014 and 2016 World T20 tournament. In the 2015 World Cup encounter against the West Indies in Sydney, Tahir’s haul of 5/45 gave South Africa a massive 257-run victory after AB de Villiers had smashed the fastest 150 in ODIs. Tahir also took 7/45 during the tri-series tournament game against the West Indies in St Kitts in 2016. The haul was not only the best by a South African bowler in ODIs but he also became the fastest Proteas bowler to take 100 wickets, achieving it in just 58 games and bettering the record set by Morne Morkel who took it in 59 matches. The legspinner, who will turn 40 next month, said retiring from one-day internationals was a difficult decision. “I would love to play for as long as I can. But there is a stage in your life where you have to make big decisions,” Tahir said. Tahir, who played under MS Dhoni for the Rising Pune Supergiants franchise in the IPL, will be aiming to bow out on a high in the final international series at home against Sri Lanka before the World Cup. South Africa are currently leading the five-match series 1-0 and will be aiming to extend their advantage in the second ODI which will be played at Centurion Park on March 6.center_img Imran Tahir made his ODI debut in the 2011 World Cup against West Indies in Delhi.Imran Tahir’s 7/45 is the best haul by a South Africa bowler in ODIs. Imran Tahir has been part of the 2011 and 2015 World Cups for South Africa.last_img read more