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A simple example of how to directly raise the quality of a destination in family accommodation

first_imgWe know how important communication is in tourism, and especially in family accommodation where the hosts become the ambassadors of our tourism and the most important feature and what distinguishes the hosts from the landlords, is communication and attitude towards the guest. The hosts in the family accommodation greet the guests, hang out with them, give advice and have a different relationship with the guests than the classic renters who just give the key and see the guests in seven days when they leave. I would only add that such actions should be related to the hosts in the family accommodation who are in some quality label. In Istria we have Domus Bonus the label of the quality of family accommodation, which according to the data of the Tourist Board of Istria is in the phase of improvement and a new brand strategy is being prepared. Maybe then things like the one below would not happen to us, where we are ashamed. According to them, the picture published by the Facebook page Megatroll Split was taken at the Split airport, and shows a driver waiting for a guest with the name Kind regards. Simple, efficient and without a lot of intelligence. This raises the quality of the entire destination in the long run, because in addition to the fact that the hosts can communicate better with the guests, they can also recommend the best places. The registration fee for the course lasting 30 teaching hours was HRK 200,00 per student, while the remaining amount was paid to the full cost by the Tourist Board. Forty people successfully took the courses and completed them, and the goal of the education is to raise the quality of work with guests and their satisfaction and better tourist results. An excellent simple example of how to directly raise the quality of the destination and family accommodation comes to us from Rovinj. The Tourist Board of the city of Rovinj has moved to a new space Source: FB Megatroll Split Namely, the Tourist Board of Rovinj-Rovigno in cooperation with the Public Open University of Rovinj-Rovigno organized foreign language courses (Italian, German and English) adapted to private accommodation for Rovinj citizens – natural persons, who are registered as providers of catering services in the household to ensure better, more efficient and better communication with potential guests. Cover photo: Pixabay.com The driver waiting for guests at Split airport, apparently just copied the last part of the email which obviously seemed to him like the name and surname of the guest who will land in Split and who needs to be picked up at the airport.center_img The previous location was replaced by the Rovinj Tourist Board with a newly renovated and modern office and a spacious attractive information point consisting of a reception area and an exhibition space where all promotional materials of the destination are on display for free choice, guests from the Rovinj Tourist Board and add: Of course, the basis is English, and other languages ​​in accordance with arrivals in a tourist destination or strategic development towards a new market. Any comment is redundant… Thus, each tourist community has the resources and can organize a free course for their hosts in family accommodation, of course only if they care about quality and strategic development. These are the basics and the first steps, without any cleverness, but again a rare occurrence in our destinations. As much as it can be fun to watch two people who don’t speak the same language try to understand each other with their hands and feet, yet don’t vote like a seagull on the cover, talk to your guests to understand you. Knowledge of the language, at least English, is the first prerequisite for tourism. “The new location of the office is special because in the past the bridge connected the island with the mainland, and the remains of the old city walls are now part of the space where the new office of the Tourist Board is located. The attractiveness of the busiest location is also defined by the fact that six streets and two squares merge on Trg na mostu, which will make the office more accessible to many guests and citizens. ” The design and decoration is signed by the architect and interior designer Antonio Balzareno from the Pula studio Fabrika doo, who decorated the bright and airy space with natural materials and decorated it with old historical photographs of Rovinj. Photo: Rovinj Tourist Board After several decades of business at the Pina Budicina Coast location, the Rovinj-Rovigno Tourist Board has moved to new premises, at Trg na mostu 2 (near the Rovinj-Rovigno City Museum). last_img read more

Russell, Gayle headline Windies World Cup squad

first_img… Pollard, Narine omittedBRIDGETOWN, Barbados (CMC) – Dynamic all-rounder Andre Russell was yesterday named in West Indies’ 15-man World Cup squad but speculation over the anticipated return of several veteran T20 stars proved pointless, as they were overlooked for the ICC showpiece in England next month.The 30-year-old Russell has played 52 One-Day Internationals but has not suited up for West Indies in almost a year. He was recalled for the recent series against England but did not feature due to injury.Left-handed opener Evin Lewis, who has also been on the sidelines for nearly a year, has been recalled in the squad which retains the core of players who featured in the recent five-match home series against England which finished tied 2-2.Debate had raged over the last week about the possible inclusion of previously marginalised players but there was ultimately no recall for the likes of all-rounders Kieron Pollard and the retired Dwayne Bravo.Off-spinner Sunil Narine, currently campaigning in the Indian Premier League, was not considered for selection due to a finger injury and neither was fast bowler Alzarri Joseph who also pulled out of the cash-rich T20 league with a dislocated shoulder.“Based on the new selection policy approach which allowed us to consider a number of players that have not regularly appeared in the side over the last two years, we had a wide base of talent from which to choose,” said new interim chairman of selectors, Robert Haynes.“There were a number of tough calls we had to make to settle on our squad of 15, including ensuring there was some continuity in the side, but we believe we have chosen a strong squad of players taking into consideration such factors as experience, fitness, team balance, current form and conditions.“In keeping with tournament regulations, we submitted our squad prior to the deadline date of yesterday. All players named for the Tri-Nations Series could, however, stake a claim to be in the final 15-member squad that will be submitted after the Tri-Series and before the final deadline next month.”Dynamic all-rounder Andre RussellAs expected, veteran left-hander Chris Gayle heads the batting group and is now set to play his fifth World Cup and his final, following his announcement earlier this year that he intends to retire from ODIs after the tournament.If there were lingering doubts about the 39-year-old’s form, he quenched them with a Man-of-the-Series 424 runs against England recently and Haynes backed the talismanic former captain to produce at the May 30 to July 14 World Cup.“To have a player the calibre of Chris in the side to lead the batting with his vast experience and his ability to play match-winning or game-changing innings is a blessing for us and the motivation of becoming the leading scorer for West Indies in ODIs is something which I think he will relish,” said Haynes.“Looking at the condition of pitches in ODIs over the last few years in England and Wales, it appears that big totals will be the order of the day, so we believe we have a line-up that can put big totals on the board or chase them, as we have seen from recent matches.“With players like the captain, Jason Holder, as well as Andre Russell in the lower middle-order, we believe we have good depth to our batting which will allow us to play the brand of cricket that will give us the best chance of winning the World Cup.”Gayle will be surrounded by the youth of Shai Hope, Shimron Hetmyer and Nicholas Pooran, all in their first-ever World Cup.Fast bowler Shannon Gabriel, who will also play his first World Cup, will lead the pace attack which includes veteran Kemar Roach, left-armer Sheldon Cottrell and rookie Oshane Thomas.Holder, Russell and fellow all-rounder, Carlos Brathwaite, will all provide additional firepower in conditions expected to be seam-friendly.“We are excited about the pace attack led by Kemar and Shannon, and we are confident that any bowling combination we put on the park is capable of providing a serious challenge to the opposition in any conditions,” Haynes said“It will be a long tournament and it will be important for the bowling attack to stay fit and healthy for us to remain competitive and make a strong push to win the World Cup.”Following the upcoming Tri-Nations Series in Ireland, West Indies will stage a one-week camp in Southampton, May 18-24, before launching their World Cup campaign against Pakistan.SQUAD – Jason Holder (captain), Fabian Allen, Carlos Brathwaite, Darren Bravo, Sheldon Cottrell, Shannon Gabriel, Chris Gayle, Shimron Hetmyer, Shai Hope, Evin Lewis, Ashley Nurse, Nicholas Pooran, Kemar Roach, Andre Russell, Oshane Thomas.last_img read more

Syracuse struggles to prevent big scoring runs

first_imgJohns Hopkins faceoff specialist Hunter Moreland picked up a ground ball in stride with no one around him. Moreland quickly dished the ball to Shack Stanwick, who raced toward Syracuse’s Dom Madonna in net.Nick Mellen was the only defender around the crease, standing between Stanwick and Kyle Marr. As Mellen stepped up to guard Stanwick, the attack dropped a quick pass off to Marr, who easily beat Madonna to put JHU up 2-0 on Syracuse.After nine minutes, the Blue Jays led 2-0 on the scoreboard and at the faceoff X. After SU won the next faceoff, David Lipka coughed up the Orange’s third turnover to give Hopkins another opportunity to score, and it did, extending the early lead to 3-0. JHU never trailed, going on to win 18-7 in the Carrier Dome on March 10.SU beat itself up against the Blue Jays, allowing them to go on three different runs of at least three goals. None of the runs took longer than six minutes.Losing at the faceoff X, committing turnovers and making a plethora of other mistakes are problems No. 10 Syracuse (4-3, 2-0 Atlantic Coast) has struggled with all season. When combined together, they’ve led to — or nearly caused — defeat. Whether it be finding weak links or benefiting from missed Orange opportunities, SU opponents have put together scoring runs that have led to SU losses in the first half of this 2018 season.AdvertisementThis is placeholder text“We’ve been having these lapses since Albany,” Syracuse head coach John Desko said. “We’ve got to be able to play more composed, stop that and value our possessions.”SU has given up at least a four-goal run in six of its seven contests, and the Orange has surrendered multiple three-goal runs in four separate contests.The first issue comes at the faceoff X. Syracuse is not the dominant faceoff team it’s been in previous years. This season, Syracuse ranks 37th in the country, winning 47.9 percent of its faceoffs. The only time SU held a faceoff advantage greater than five was against Binghamton, when SU went 24-of-29 at the faceoff X and starter Danny Varello finished 15-of-17. That’s also the only game SU has not allowed a three-goal run.Anna Henderson | Digital Design EditorIn the Orange’s next contest, a 15-3 loss to now-No. 1 Albany, Varello finished 3-of-13, and Syracuse as a whole went 5-of-22 at the faceoff X as the Great Danes dominated possession the entire game.From the 11:50 mark in the first period until the 6:02 mark in the third, SU did not muster a goal, while Albany rattled off seven straight. Then following SU’s second goal, the Orange couldn’t score until there was 7:46 left in the fourth quarter. By that time, Albany led 13-3. When the final whistle blew, the Great Danes had won 12 more faceoffs and scored 12 more goals than the Orange.“It’s too much to ask our defense to play 75, 80 percent of the game,” Desko said.Through the first three quarters, Syracuse held the ball for 10 of the 45 minutes, including a minute and a half in the third quarter when Albany scored seven goals and limited the Orange to one.“We (the defense) played possession after possession after possession,” Nick Mellen said. “I know I felt tired. … It was a long game defensively. We need to be able to play sharp while we’re tired.”A week later, Army led Syracuse 6-1 at the half behind a 7-2 faceoff edge. The Orange took advantage of Black Knights turnovers to come back and win, 11-10, in triple overtime, even as SU won 9-of-26 faceoffs.In some games, though, Varello and the Orange faceoff crew have performed well, while other units struggled. Against Rutgers on March 18, SU won 57.1 percent of its faceoffs, but Syracuse turnovers keyed the Scarlet Knights to seven-straight goals in the second half and a four-goal win.Ahead 8-7, Madonna attempted a clear downfield. When he followed through on his pass, the ball slipped out of his pocket, traveling only a few feet and falling directly into the stick of Rutgers attack Jules Heningburg. With no defenders in striking distance, Heningburg easily scored on a backtracking Madonna to tie the game before scoring another goal 34 seconds later. The Orange never led again.That was just one of a season-high 22 turnovers Syracuse gave away in the 14-10 road loss. After SU led 4-2, Rutgers outscored the Orange 12-4 from 4:15 remaining in the first quarter until the final 1:20 of the last quarter, when SU added two garbage-time man-up goals.“In the second half we lost our composure,” Desko said. “We made a lot of mistakes in clears (and) offensively. … Any time you’re forcing things and you’re trying to catch up, you’re going to get turnovers.”Anna Henderson | Digital Design EditorIn other games, the Orange has simply struggled to find the back of the net. On March 4 in Charlottesville, Virginia, UVA handed SU opportunities. The Cavaliers lost the faceoff battle 16-11 and committed 19 turnovers. Syracuse recorded 13 more shots with six on goal, earned an extra man-up opportunity, and one of Virginia’s top offensive weapons, midfielder Ryan Conrad, left the game with an injury.At one point, SU led Virginia 10-5, but a 6-1 Cavaliers run in the fourth quarter meant Syracuse needed a Tucker Dordevic game-winner to escape with a 12-11 win over Virginia.Syracuse has shown it has the talent to beat nearly any team in the country — especially after the Orange won 15-14 on the road against Duke — but due to a few minutes-long lapses each game, Syracuse has struggled to compete consistently.The Orange nearly blew the win against Duke, as SU led 11-9 before Duke rattled off four-straight goals to take a 13-11 lead. Syracuse eventually rallied to win by one, but a game that seemed in control suddenly didn’t.“We just need to settle down and get back to the basics,” Desko said. Comments Facebook Twitter Google+ Published on March 28, 2018 at 8:12 pm Contact Matt: [email protected]last_img read more